The time we need to prepare an order for shipping varies.
Estimated shipping times
We will do our best to meet these shipping estimates, but we cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Domestic (Australia) orders: 1-3 weeks
International (out side of Australia) orders : 2-8 weeks
(Based on our experience, it could take longer than 8 weeks for oversea orders)
Customs and import taxes
Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Returns, exchanges, and Cancellations
Due to the handmade nature of the majority of my products we don’t accept returns, exchanges, or cancellations. Please contact us if you have any concerns about your order.
Please understand the actual colours may vary on each computer monitor. We cannot guarantee that the colour you see accurately portrays the true colour of the product.
Printable and digital files are digital products. No physical printed products will be shipped.
Completed custom order digital files will be sent to your email address within 0 – 3 days and non-customisable files will be available for download after your payment is complete.
Digital templates are for personal (non-commerical) use only and not for resale.
The design of the templates is copyrighted by PICK YOUR MIX. PICK YOUR MIX does not sell or claim ownership over the clip art or graphics used in the digital template products if they are not created by PICK YOUR MIX. They belong to their respective copyright owners and creators.
Digital Marketing Materials
You may not redistribute, sublicense or share PICK YOUR MIX designed marketing materials and claim them as your own.
You may use marketing materials personally or commercially to create psychical items or digital printable files.
All designs © PICK YOUR MIX All Rights Reserved
PICK YOUR MIX does not sell or claim ownership over the clip art or graphics used in products if they are not created by PICK YOUR MIX, they belong to their respective copyright owners and creators.
The information you provide when signing up is automatically stored. This information includes the email address, name, delivery/billing address and phone number you used when signing up and placing an order.
This information is only used by me to provide you the service you are paying for and to make future orders quicker and easier for you. We do not share your information with any third parties. Your information is stored securely, however if you wish to have your account information deleted for any reason please contact us